What's involved with this role:
Job Title: Revenues Officer
Ref: Bristol 5274467
Pay rate: £20.84 per hour PAYE
Working Arrangement: Fully remote
The role:
We are looking for a competent and experienced Revenues Officer to administer council tax accounts ensuring accurate and prompt billing, collection, and recovery of accounts.
Experience of NEC and Info@Work is essential for this role.
Key responsibilities:
Obtain and assess information to determine local taxation liability in accordance with legislation. This includes determination and allowance of discounts, reliefs, and exemptions
Accurately update and maintain the revenues databases to ensure prompt and accurate billing, collection, and recovery of accounts
Respond appropriately to enquiries received from citizens, businesses and agents and action amendments to accounts
Agree repayment plans and determine appropriate recovery action that takes account of the person’s circumstances whilst maximising collection
Contribute to the review of working practices, procedures, and documents by making suggestions for improvement in service delivery and performance
Take part in the training or coaching of other colleagues either on a one-to-one basis or in a formal training environment e.g. to assist with the induction of new staff
What the client is looking for:
Knowledge of local taxation law or experience which demonstrates the ability to absorb and understand complex legislation
Experience of NEC and Info@Work
Ability to contribute ideas for service development
Ability to work with minimum supervision and to deliver work to agreed targets and standards
A high standard of literacy and numeracy
Ability to converse with citizens and provide complex information
Proficient in Microsoft Office applications or equivalent and a willingness to learn new applications and technology
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bristol 5274467
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
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