Job summary
Come and Join Leicestershire Partnership NHS Trust, where weoffer a wide variety of challenging and rewarding roles within a supportive,innovative and dynamic work environment!
We have an excellent opportunity available for an Administrator to join our friendly team on a 12 month fixed term contract within the Directorate of Adult Mental Health supporting adults with Mental Health difficulties.
Successful candidates will have the ability to liaise with service users in a calm and compassionate manner, good written and verbal communication skills, excellent IT and audio-typing skills and the ability to work positively and proactively as part of the wider administrative and clinical teams.
The health and wellbeing of our team members is veryimportant to us and we offer a robust induction period, as well as regularsupervision and support. You will have opportunities to progress your careerwith a structured learning journey that will enable you to achieve yourlong-term goals and work to your strengths.
We also offer:
1. A generous pension contribution and holiday allowancestarting at 27 days
2. Free onsite parking
3. Access to a wide range of additional benefits (attached)such as discounted shopping, recognition schemes and various other packages youcan draw from to help support your work-life balance
4. Health and Wellbeing Support
For an informal chat, please contactFrancesSmitheringale, Admin Manager on 0116 295 0700 or 07468 717535.
Main duties of the job
To participate in supervision via agreed review and appraisal mechanisms to ensure you are clear about the expectations of your role and that you have the opportunity to discuss and raise any concerns with your line manager on a regular basis.
To communicate effectively, professionally and in a timely manner by e-mail, implementing an email flagging/prioritisation system for self and others to ensure that email responses and actions are identified, and completed or followed up as required.
To plan and organise clinics, training, meetings, appointments and events, booking venues, and meeting rooms, arranging refreshments. To make sure that planned meetings make best use of time and are confirmed.
To formulate written information such as minutes of meetings, business and/or patient correspondence, briefings, reports, presentations, and leaflets to a high professional standard ensuring that all documents are correctly formatted and stored to enable retrieval and that document version control is adhered to.
To accurately transcribe documents from digital audio dictation or handwritten notes. To receive incoming telephone calls and ensure that messages are accurately recorded and relayed in a timely manner.
About us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serves over 1 million people living in Leicester, Leicestershire and Rutland.
Here at LPT, our values are Compassion, Respect, Integrity and Trust, which we keep at the heart of everything we do.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information are contained in the attached document titled Information for Applicants.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.
Person Specification
Qualifications
Essential
5. GCSE English Language Grade C (new Grade 4) or above
6. GCSE Maths Grade C (new Grade 4) or above
7. RQF (Previously NVQ) Business & Administration Level 3 or equivalent.
8. City & Guilds Typewriting Level 2 or above or can demonstrate equivalent skills
9. City & Guilds Audio transcription Level 3 or above ot can demonstrate equivalent skills.
Desirable
10. Experience of transcribing information from either dictation or handwritten notes.
11. City & Guilds Audio transcription Level 3 or above or can demonstrate equivalent skills.