Head of Partner Integrations
A rare opportunity for a Head of Partner Integrations to join a scaling API-first SaaS technology company in a highly strategic senior individual contributor role reporting directly to the CEO. This position sits at the intersection of enterprise integrations, strategic technical partnerships, AI-enabled operational tooling and customer onboarding, acting as the senior technical owner across the company’s integrations ecosystem.
This is not a traditional management role. Instead, the company is looking for a highly technical, commercially credible integrations specialist who can operate as a senior technical peer to enterprise customers, software partners and engineering teams alike. You will take ownership of the external technical partner and customer load currently managed by the CTO, helping the wider engineering team scale effectively.
Location: Fully remote within the UK, with availability during UK business hours and occasional travel to London and Europe
Salary: £90,000 to £110,000 per annum + EMI options + benefits
Requirements for Head of Partner Integrations:
* Strong commercial experience within a senior SaaS integrations, solutions architecture or technical partner-facing role
* Experience working as a senior individual contributor within an API-first SaaS environment
* Experience owning complex integrations end-to-end from technical discovery and onboarding through to production rollout and long-term relationship management
* Strong experience operating as a credible technical peer to external engineering, integrations and platform teams
* Strong knowledge of REST APIs, webhooks, OAuth, credential flows, sandbox vs production environments and accreditation processes
* Ability to independently read and interpret partner API documentation without engineering escalation
* Strong understanding of webhook architecture, including retries, idempotency, replay handling and error management
* Experience discussing authentication flows, payload structures, integration edge cases and production rollout considerations directly with technical stakeholders
* Experience working closely with enterprise customers and strategic software partners simultaneously
* Commercial experience within highly integration-focused SaaS ecosystems, such as hospitality technology, payments, commerce infrastructure, booking platforms, POS systems or similar environments would be highly beneficial
* Hands-on experience with modern AI tooling, automation platforms or internal AI operational tooling
* Experience improving prompts, evaluation sets, retrieval quality, AI guardrails or workflow automation processes
* Ability to produce clear and high-quality technical documentation for both technical and non-technical audiences
* Excellent organisational skills with a strong ownership mentality and follow-through
* Calm and credible communication style in senior customer-facing technical meetings
* Additional language skills, such as French or Spanish, would be advantageous
Responsibilities for Head of Partner Integrations:
* Act as the senior technical point of contact across the company’s strategic partner and enterprise customer ecosystem
* Lead technical discovery, onboarding and implementation discussions with software partners and enterprise customers
* Own integrations from credential exchange and sandbox setup through to production rollout and accreditation
* Coordinate onboarding, webhook activation, rollout planning and integration milestones with partner engineering teams
* Operate as the senior external technical representative in customer and partner meetings
* Improve and maintain internal AI tooling, automation workflows and operational AI processes
* Design and maintain AI guardrails, evaluation sets, operational standards and workflow reliability processes
* Produce and maintain partner-facing and internal technical documentation, including onboarding guides, troubleshooting materials and integration references
* Capture and structure partner and customer feedback into actionable product and engineering insights
* Work closely with engineering, operations and leadership teams to improve integration, scalability and operational efficiency
* Help shape the long-term self-service onboarding and partner enablement strategy
What the role offers:
* Opportunity to join a scaling SaaS technology company in a highly visible strategic role
* Direct reporting line to the CEO with significant ownership and autonomy
* Fully remote working with occasional international travel
* Opportunity to work at the intersection of enterprise integrations, AI tooling and strategic SaaS partnerships
* High-impact position with influence across product, engineering and customer operations
* EMI options alongside competitive salary and benefits
* Chance to shape and scale the company’s integrations function during a key period of growth
Applications:
If you would like to apply for this unique Head of Partner Integrations opportunity, please send your CV via the relevant links!
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Keywords: Head of Partner Integrations / Head of Integrations / Solutions Architect / Integration Architect / Technical Partner Manager / Enterprise Integrations Lead / API Consultant / Technical Solutions Architect / SaaS Integrations Lead / Solutions Engineering Lead / API Specialist / Enterprise Solutions Architect / Integration Consultant / REST APIs / Webhooks / OAuth / API-first SaaS / Technical Integrations / Enterprise SaaS / AI Tooling / Automation / AI Agents / Technical Documentation / Partner Integrations / Accreditation / POS Integrations / Payments Integrations / Booking Platforms
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