Are you someone who takes pride in creating an exceptional first impression? We’re looking for a professional and welcoming Front of House Assistant with a hospitality focus to join our team in Bristol. As the first point of contact for visitors and callers, you’ll play a key role in representing VWV, offering a warm, friendly, and professional welcome to everyone who steps through our doors or gets in touch.
About the Role
As a Front of House Assistant, you’ll create a welcoming and professional environment. Your day‑to‑day tasks include:
* Processing and confirming meeting‑room bookings
* Setting up and managing meeting spaces
* Ensuring hospitality areas are clean, tidy, and well‑stocked with refreshments
* Greeting guests and supporting the hosting of events
* Assisting with IT queries and ensuring everything runs smoothly from start to finish
* Handling incoming deliveries and raising concerns where appropriate
* Carrying out other reasonable tasks as directed by your Team Lead or Manager
Flexibility is required, with some early starts and evening finishes to support events and business needs.
About You
You naturally put people at ease, with a positive attitude and a genuine desire to help others. You’ve worked in a hospitality or front‑of‑house role before and know what great service looks like. You’re a strong communicator, well presented, and comfortable juggling multiple tasks without getting flustered. You’re proficient with Microsoft Office and email, quick to learn new systems, and a team player who brings energy, enthusiasm, and a can‑do approach to whatever the day brings.
Location
You will be based in our Bristol office Monday – Friday. While we offer a hybrid model for some roles, this position requires 100% office attendance.
Benefits
In return for your hard work and dedication, you’ll be part of a welcoming and supportive team where your role really matters. We value high standards, encourage bringing your best self to work every day, and are committed to an inclusive workplace that promotes and values diversity.
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