Our client, an international engineering company based in the Barnsley area, is now seeking an experienced Export Sales Administrator.
This role will also support the Internal Sales team, assisting with client liaison and order processing.
This vital role involves managing export sales processes, coordinating with clients and logistics partners, and ensuring smooth communication across departments. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational skills, and be passionate about delivering exceptional customer service. As an integral part of our international sales operations, you will help drive growth and strengthen our global presence through efficient administrative support and proactive client engagement.
Responsibilities
* Manage export sales documentation, including invoices, shipping labels, customs paperwork, and compliance forms to ensure accurate and timely processing.
* Coordinate with logistics providers to schedule shipments, track deliveries, and resolve any issues that arise during transit.
* Serve as the primary point of contact for international clients, providing prompt support via phone, email, or online communication channels.
* Maintain detailed records of export transactions, customer interactions, and shipment statuses using computer systems such as QuickBooks and Google Workspace.
* Assist with office management duties at the front desk, including answering multi-line phone systems, greeting visitors, and managing calendar appointments.
* Support data entry tasks related to sales orders, inventory updates, and billing processes with high accuracy and attention to detail.
* Proofread all correspondence and documentation to ensure clarity, professionalism, and adherence to company standards.
Skills
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
* Strong organizational skills with the ability to prioritize tasks effectively in a busy office environment.
* Excellent phone etiquette and customer support skills to handle inquiries professionally across multiple channels.
* Experience with office management tools such as multi-line phone systems, filing systems, and calendar management software.
* Familiarity with clerical tasks including data entry, proofreading, filing, and record keeping.
* Knowledge of export procedures, customs regulations, and shipping documentation is a plus but not mandatory