Salary: £25,087.00 pro-rata, rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Are you someone with a wealth of life experience that can help you navigate challenging situations? This could be resilience from raising a family or life skills built from years of relationship-building. If so, you have the transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Merthyr and use your skills to make a difference. We need people to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.
This role offers flexibility to support your life commitments, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Discounts on EE & BT products, saving hundreds of pounds annually
* Access to online GP services 24/7 for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support for career development
* Volunteering days to give back to your community
* Optional private healthcare and dental insurance
Join a team with a great culture, support, and training to help you build a lasting career. What are you waiting for?
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