At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.
As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.
About the Job
1. Deliver outstanding customer service and create emotional connections through storytelling
2. Build trust and lasting relationships with customers, promoting loyalty programs
3. Achieve individual and team sales goals, taking accountability for results
4. Collaborate with your team to create a welcoming, organized store environment
5. Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
About You
6. Passionate about fashion, luxury, or lifestyle brands
7. Experienced in a multicultural retail environment
8. Excellent and proven customer service skills and a winning personality that builds trust
9. Curious, empathetic, and results-driven team player with a commercial mindset
10. Digitally savvy and comfortable using retail technology
11. Confident expressing your individuality and bringing creative ideas to the team
What We Offer
You can expect a range of benefits, including:
12. Competitive salary
13. Monthly bonus scheme
14. Industry leading, generous staff discount starting on your first day
15. Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
16. Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
17. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
18. Opportunities for career development
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.