Job Description
We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Retail Assistant to join our Retail teams at Gallery of Modern Art/ Riverside Museum/Kelvingrove Art Gallery and Museum.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
What you need to know
Who can apply: This vacancy is open to both internal and external applications.
Hours: Working hours will be Saturday and Sunday weekend cover 10.45am – 5.15pm (3 posts) and a mix of weekday/weekend cover on 5hr shifts over 4 days (2 posts).
Contract type:
* Permanent
Pay details: The listed salary is for a full-time role. If you’re applying for a part-time role we will calculate your pay on a pro-rata basis. The hourly rate is £13.89 per hour.
Location: We’ll confirm your main base at interview, but once in post you may be asked to work in any of our shops across the city where there is an operational requirement.
What you’ll do
As a retail assistant you’ll be a part of an established team, reporting to the Shop Manager. You’ll play an essential role in providing excellent customer service to maximise sales on the sales floor and at the cash desk, processing our customer transactions at the cash desk. Your work will make a visible and lasting difference. This will be
* Creating cultural experiences
* Working behind the scenes to make it all happen
Who you are
We’re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today!
We’re looking for:
· Good communication skills with an ability to work as part of a team.
· Evidence of Retail Experience and cash handling processes.
· Proven Customer Service Experience
· Excellent numeracy skills
· Flexible to changing work hours with an ability to work Saturday/ Sunday
Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job.
When selecting candidates for interviews, managers will look for candidates who meet all the ‘essential’ criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:
Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
What’s next
To get started, complete our short application form. In this, you’ll fill out:
* Work history
* Qualifications/training
* Key questions like “Why are you a good fit for this role?”
Use the Person Specification in the Job Attachments section to guide your answers.
Important Dates:
The closing date for this job is 11.59pm on 29th March. Interviews are provisionally scheduled for w/c 6th April.
Who We Are
Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it's shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income—this team makes it happen.
Our museums service, managed by Glasgow Life on behalf of the community, cares for thousands of years of history. We take care of the city’s museum and library special collections, its archives, and operate award-winning museums, keeping them safe for future generations. We run talks, tours, workshops, and events, so people can explore and enjoy the collections. By connecting people with the city’s stories, our museums continue to enrich the lives of local people and visitors.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds.
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff.
We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
We’re excited to hear from you. Let’s shape a great Glasgow life — together.