Description About the role We have an exciting opportunity for a Rent & Service Charge Officer to join the Guinness Partnership Team. This is a full time, 35 hours per week, 12 month fixed term contract role based at our Oldham, Bower House office. We are currently working to a hybrid working style. The overall purpose of the role is to ensure that charges are raised and billed accurately and in line with policies and procedures, whilst achieving statutory deadlines. What we’re looking for We know that how we do things is just as important as what we do, so you’ll not only be highly self-motivated with the rigour to pursue goals, but you’ll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. You’ll be able to demonstrate Essential: Proven experience of providing excellent customer service. Proven experience of setting and reconciling rent and service charges. Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines. Good oral and written communications. Good knowledge of Microsoft Office. Demonstrates the Guinness Behaviours. Desirable: Experience of arrears prevention and collection. Knowledge of income & expenditure accounts. Experience of using Oracle Financial, MRI Qube or NEC or equivalent systems. Qualifications Essential: Level 2 (C or 9-4 GCSE or equivalent) English and Maths. Desirable: Relevant professional qualification eg. AAT or part qualified CCAB. If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. TJTGP REEDTGP INDTGP