Service Analyst
Gloucestershire Based
Hybrid Working – 2 days on-site per week
Salary: Up to £35,500
Amtis is recruiting for a Service Analyst to join a great business and an expanding team who are responsible for supporting and maintaining the organisation's systems. This is a pivotal time as the team transitions to a new platform, which will enhance operational efficiency.
Key Responsibilities:
* Support the ongoing maintenance and development of the systems.
* Analyse system performance and data integrity, identifying and resolving issues proactively.
* Collaborate with internal teams and external partners to ensure system functionality aligns with operational needs.
* Assist in the configuration, testing, and deployment of system updates and enhancements.
* Provide technical support and guidance to end-users.
* Document processes, workflows, and system configurations to support knowledge sharing and continuity.
Requirements:
* Strong analytical and problem-solving skills with a high attention to detail.
* Ability to work collaboratively across teams and with external stakeholders.
* Proactive and self-motivated approach to learning and adapting to new technologies.
* Excellent written and verbal communication skills.
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