Join a rewarding role as an IT Support Engineer in the FMCG industry, where you will play a key role in maintaining and supporting IT systems. Based in Redditch, this permanent position offers a great opportunity to work in a fast-paced environment.
Client Details
This role is with a well-established organisation in the FMCG sector. The company operates as a medium-sized business and is recognised for its focus on efficient operations and delivering quality products to its customers.
Description
* Provide second-line IT support to resolve technical issues promptly.
* Maintain and monitor IT systems to ensure optimal performance and reliability.
* Assist in the setup, configuration, and deployment of hardware and software.
* Manage user accounts and permissions to ensure system security.
* Collaborate with the Technology department to implement system upgrades and improvements.
* Document IT procedures and provide training to end-users as required.
* Monitor system performance and troubleshoot issues proactively.
* Ensure compliance with company IT policies and best practices.
Profile
A successful IT Support Engineer should have:
* Strong technical knowledge of IT systems, hardware, and software.
* Proficiency in Microsoft Server/Azure Platform, including Active Directory.
* Competence in Microsoft 365 Suite, covering Defender and conditional access.
* Experience in providing IT support in a professional environment.
* Familiarity with network configurations and troubleshooting.
* An analytical approach to problem-solving with attention to detail.
* Excellent organisational and time management skills.
* A proactive attitude and the ability to work both independently and in a team.
Job Offer
* Competitive salary ranging from £30000 to £35000 per annum.
* Permanent position in the thriving FMCG industry.
* Office based 5 days a week
* Opportunities for professional development and career growth.
* A supportive company culture in a Redditch-based location.
If you are passionate about technology and eager to contribute to a successful organisation in the FMCG sector, apply now to become the IT Support Engineer.