Assistant Manager At Birchgrove, were not just creating places to live were building vibrant communities where people over 65 can thrive. Everything we do is rooted in purpose: supporting our residents, empowering our teams, and making every day meaningful. One of our newest community, Pepperpot House in Godalming, is set against the stunning backdrop of the Surrey Hills. With its town-centre location, listed Cowshed at the entrance, and easy access to cafés, shops and local life, its the perfect place to make a difference. The Role As our Assistant Manager, youll work hand-in-hand with the General Manager to make sure our community runs smoothly and feels like home. Youll support the team, help create a warm and welcoming environment, and keep the day-to-day operations ticking along brilliantly. This is a great opportunity if youre ready to grow your leadership skills and work towards a future General Manager role or if youre already a strong supervisor looking to step up. What Were Looking For Were after someone who: Brings experience from retirement living, hospitality, healthcare or property. Is comfortable leading a team and supporting sales and operational goals. Knows their way around food & beverage service. Has a good head for numbers and can help manage budgets. Leads with empathy, energy and clear communication. Loves the idea of building community and making a difference to residents lives. Can juggle a few things at once, make good decisions, and adapt on the fly. Is open to working flexibly, including some weekends. Shares our values you can find them at birchgrove.life What Youll Do Day to Day Be the right hand to the General Manager and step up when theyre away. Help keep everything running smoothly across sales, F&B, housekeeping, maintenance and resident support. Make sure were meeting Health & Safety standards and keeping things safe for everyone. Assist with rotas, budgets and cost control. Lead the housekeeping and front of house teams to keep our spaces spotless and welcoming. Dream up and deliver events that bring people together and create joy. Keep on top of maintenance requests and planned works to make sure everythings in good shape. Support the sales journey from planning sessions to tours and home visits. Spot opportunities to make things even better and share your ideas. Pitch in wherever needed to make the community thrive. Why Youll Love Working Here Room to grow: Well invest in your development and support your career path. Real impact: Your work genuinely improves lives every single day. Collaborative culture: We work together, trust each other, and have the space to be creative. A welcoming team: We value diversity, inclusion and being ourselves. Great benefits: Competitive pay and perks, plus the chance to be part of something meaningful. A trusted brand: Birchgrove is proud to lead the way in later living in the UK. If youre ready to make a difference, grow your skills and be part of a team that genuinely cares wed love to hear from you. Please do pop in for a coffee and see what we do - just call and ask for Amy. REF-224 479