Responsibilities
* Maintain regular meetings with Key Customers, e.g., Quarterly Business Reviews to review past KPI performance, set forward‑looking objectives and targets, and qualify new business opportunities.
* Order Administration – Sales Order loading, management and reporting to support achievement of business objectives and forecasts.
* Proactively provide marketing information to Customers on TT Electronics activity and new technology developments.
* Cost Estimate / Quote / Bid management – Management of pricing activity with the Customers to ensure best recoveries based on value to the customer and realise close/win on business opportunities.
* Identify opportunities to improve communications and processes both internally and externally.
* Drive improved performance through continuous improvement using LEAN tools and processes.
* Proactively manage cross‑functional communication and information flow to ensure we deliver best in class customer service: Business Development, Planning, Supply Chain, Operations, Engineering, IT and other functions.
* Responsible for Export compliance and reporting.
* Assume other duties as reasonably required by the company.
Qualifications
* Experienced in Aerospace industry or similar industry, with extensive experience in low volume, high product mix, build‑to‑print, and design‑to‑spec environments.
* Excellent communication skills and demonstrated experience of effective negotiation and influencing for win‑win outcomes.
* Ability to thrive under pressure and deliver against deadlines.
* Flexible approach and willingness to undertake business travel.
* Proactive change‑management experience.
* Strong working knowledge of MS Office, particularly Excel for business reporting.
* Experience with ERP systems and engagement of teams for basic business management.
* Capability to lead a multi‑functional team in a customer‑management environment.
* Good time‑management and prioritisation skills.
* Experience in Import/Export compliance and management.
* Ability to solve technology challenges for a sustainable world.
Introduction
Provide world‑class levels of service to TT customers. Establish strong relationships and processes between customers and TT Electronics from quotation to delivery. Drive improved performance based on measurable KPIs. Drive sales growth with existing customers.
About TT Electronics
At TT Electronics, you will meet dedicated people who believe that advanced electronics is the key to a brighter, smarter future. From advanced flight controls to smart surgical tools, intelligent vehicle charging or seamless automation, our advancements come from passionate, creative people working to a common goal. Our passion is simplifying the development of complex electronics – the reason we exist as an organisation. We foster a culture that values individuals, community and teamwork. Join us and work with a team that believes success is measured by more than the bottom line, with opportunities to achieve your goals, contribute to the lives of others and build a brighter, smarter future together. Our Barnstaple facility is located in North Devon. Founded in 1948, the site now employs about 160 employees and features the Aero Stanrew brand of electromagnetic components, printed‑circuit board assemblies, cabinet wiring and electronic test equipment for safety‑critical applications in aerospace and defence, industrial and transportation industries. Employee engagement is centre stage; we are focused on our employees and making TT a great place to work. We continue to invest and improve the site's facilities, regularly get involved in fundraising for local charities, have an active social club and a group‑wide focus on “Build Expertise” in science, technology, engineering and maths (STEM) subjects, developing our current employees and encouraging others to join our industry.
Equal Opportunity Statement
We want the very best people in our TT family across the globe – so we welcome applications from everyone, celebrating a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and take positive steps to ensure we are an inclusive business, welcoming and supporting you from your initial application to wherever your career takes you. If you need reasonable adjustments to your application, please let us know so we can accommodate and support you in the process.
Benefits
* Discounted gym membership
* Life assurance
* Fresh fruit and hot drinks
* Cycle to work scheme
* Company share‑save scheme (eligible after a qualifying period)
* Contributory pension scheme
* Medical cover
* Performance‑related incentive bonus scheme
* Free parking
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