Facilities Assistant Salary: £28,511 - £30,161 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 11th August 2025 Interview Date: 22nd August 2025 Are you a hands-on problem-solver with a passion for maintaining safe, efficient, and welcoming workspaces? Do you enjoy variety in your day and take pride in delivering top-quality service? If so, whg is looking for someone like you to join our Facilities team as a Facilities Assistant. As a Facilities Assistant, you’ll play a key role in delivering a proactive and reliable facilities management service across all whg commercial properties. From performing daily building checks and maintenance tasks to supporting health and safety inspections and contractor coordination – no two days will be the same. You’ll be our go-to person for caretaking, minor repairs, equipment inspections, post room support, meeting room setups, and more. You’ll also be a key contact for colleagues and contractors, ensuring our working environments are safe, functional, and fit for purpose. Main job responsibilities: * Carrying out daily operational checks at Hatherton Street and other commercial sites. * Conducting preventative maintenance and regular equipment inspections in line with health and safety regulations. * Responding quickly to reactive repairs and escalating where needed. * Coordinating and supervising contractors and trade colleagues on-site. * Assisting with furniture moves, equipment deliveries, and general caretaking duties. * Supporting fire safety checks, meeting room setups, vehicle checks, and asset register updates. * Using digital systems to log and update all facilities-related tasks. We're looking for someone who has: * Either a City & Guilds/NVQ Level 2 qualification or equivalent in a Trades based qualification such as Electrics or Carpentry (or be willing to obtain after successful completion of probationary period) * A full UK Drivers Licence, preferably with experience of driving a transit van up to 3.5 tonnes. * An understanding of good H&S practice. * Basic experience of painting and decorating and carpentry. * Experience of problem solving for all aspects of maintenance, caretaking and cleaning. * Experience of basic electrical and plumbing fault finding and repair work. * Experience of general maintenance and office furniture assembly. * Experience of keeping buildings clean and tidy, including day-to-day maintenance tasks. * Experience of working collaboratively within a multi-skilled team. * Sound communication skills with the ability to inform colleagues accurately of ongoing work. * The ability to use work tools & test equipment. * A positive attitude and a willingness to learn. What’s in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities