Overview
FOH Team Member role at Boparan Restaurant Group (BRG). Slim Chickens in Swindon is seeking friendly and enthusiastic Front of House Team Members to join the growing team. You will be part of a fast-paced, energetic environment focused on delivering exceptional customer service and memorable dining experiences.
What You’ll Be Doing
* Greeting and welcoming guests with a warm, friendly attitude
* Taking orders accurately and efficiently at the counter or through table service
* Ensuring that every guest has a positive and memorable dining experience
* Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
* Assisting with seating arrangements and maintaining a clean, organised dining area
* Handling payments and ensuring accuracy in all transactions
* Collaborating with the kitchen and other team members to ensure smooth service
* Providing excellent customer service and addressing any guest inquiries or concerns promptly
What We’re Looking For
* A positive attitude and a passion for delivering great customer service
* Strong communication and interpersonal skills
* Ability to work well in a team and contribute to a positive work environment
* Attention to detail and ability to multitask in a fast-paced setting
* Flexibility to work various shifts, including weekends and bank holidays
* Previous experience in a customer-facing role is a plus, but not required — enthusiasm and a willingness to learn are what matter most
Why You’ll Love It Here
* Generous Colleague Discount: 50% off total bill for you and 5 friends across BRG brands (20% off at Carluccio’s retail gift shop & deli)
* Exclusive Discounts: Access to offers at thousands of retailers, restaurants, entertainment and more via the BRG Spark App
* Secure Your Future: Free mortgage advice and access to Financial & Wellbeing Centre
* Access Your Pay Anytime: Earnings available through Wagestream
* Stay Well: Healthcare Cashplan and Employee Assistance Programme (EAP)
* Referral Rewards: Bonuses for referring friends
* Career Advancement: Growth opportunities within BRG brands
* Flexible Working: Flexible scheduling options
About BRG and Values
Slim Chickens is part of Boparan Restaurant Group (BRG), a growing hospitality group committed to delivering a memorable guest experience and an excellent working environment. Our core values are Honest, Hardworking, Hungry, and Heart.
Honest – Acting with integrity in everything we do
Hardworking – Giving our best, every day
Hungry – Always striving for growth and excellence
Heart – Caring deeply about our people, guests, and communities
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Restaurants
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