Role: Recoveries Claims Handler
Location: Liverpool
Salary: £25,877 - £27,554 per annum, plus up to £1,500 annual performance-related bonus (eligible after probation)
Job Type: Full Time, Permanent
Working hours: Monday-Friday, 9:00am-5:30pm (37.5 hours/week)
About the Role:
Join our fast-paced Recoveries team and play a key role in helping customers achieve fair outcomes while recovering costs where a third party is responsible. You'll take ownership of motor insurance claims from start to finish, applying your technical expertise and negotiation skills to deliver exceptional results.
As part of our team, you'll enjoy a collaborative environment that values your input, offers opportunities for career development and technical training, and gives you the chance to make a real difference in delivering outstanding customer experiences.
What you will be doing:
1. Take full ownership of non-fault repair and recovery claims from start to finish
2. Deliver accurate, customer-focused outcomes every time
3. Apply technical expertise in indemnity, liability, and claim financials
4. Minimise leakage through effective claim review and allocation
5. Negotiate subrogated outlays and manage aged debt portfolios
6. Liaise with solicitors and su...