We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Overview
We are looking for an enthusiastic ICT Support Officer to join our ICT Support Team to support schools and corporate staff. The post holder will be based mainly from Penmorfa, Aberaeron, with duties at other county buildings as needed. The post holder will provide telephone and remote ICT support and support and coordinate IT staff.
Responsibilities
* Provide telephone and remote ICT support for ICT systems.
* Support and coordinate IT staff as required.
Qualifications
* Previous experience of ICT support and a good understanding of networks and IT systems; training and support will be provided.
* Polite, approachable with good logical and creative skills.
* The ability to communicate effectively through the medium of Welsh and English is essential.
For further information please contact Edward Land: 01970633208
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
What we offer
* Work-life balance
* Lifestyle savings scheme
* Generous employer pension scheme
* Cycle to work scheme
* Learning and development
Where you\'ll work
Penmorfa is our most central office, where our Chief Executive and Councillors are based. Aberaeron is a harbour town in Ceredigion with various facilities and amenities.
Our service has a range of responsibilities from providing advice and support to residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams. Our service is responsible for the following functions:
* Civil Registration: Births, deaths and marriages.
* Corporate Customer Services: Blue badge; Contact centre; Mailroom and scanning; Receptions.
* ICT and Information Management: Archives and modern records; ICT support; Infrastructure and security; Project and application support; Reprographics, Technical support, Software development.
* Library Services
#J-18808-Ljbffr