Overview
We are currently looking for a facilities assistant to work on our client's site within Paddock Wood, in the front of house team, ensuring all tenants and visitors receive a 5* service.
The position is in the front of house team on the ground floor, ensuring incoming visitors are seen to and assisted accordingly. Emails and phone calls are answered and dealt with, and any additional queries from visitors are handled. There are also administrative duties involved.
Role
Receptionist — Paddock Wood
Salary: £14ph - £16ph
Hours: 8am-5pm, Monday to Friday
Dates: 18th to 26th September
Responsibilities
* Ensure a five* service is delivered by welcoming visitors and directing them accordingly
* Ensure all calls and emails are answered promptly and accordingly
* Manage the reception and helpdesk inbox
* Deal with any queries from occupiers or workers
* Signing in visitors and helping with directions
* Report any relevant information and issues to Front of House Manager and the designated Facilities Management team
* Ensure the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy
* Setting up meeting rooms
* Putting used cups and mugs in the dishwasher
* Restocking the tea and coffee station
* Taking rubbish out
* Reporting any faults or issues to relevant team members on site
* Any other ad-hoc tasks that might come up during the day
* We are looking for candidates with customer facing experience in: Hotels, Corporate, Airlines, Marketing/Event
* Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times
* Friendly, professional, bubbly personality
* Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes)
Fantastic communication skills as you will be dealing with high profile clients.
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