PM Law Group have an exciting opportunity for Conveyancing Legal Assistants to join their team. PM Law Group have branches across Sheffield, Derby, Berkshire, Cumbria, Berkshire and West Yorkshire. The ideal candidate will provide general administration assistance as part of the Client Facing Concierge Team whilst delivering the highest level of customer service to clients.
Key Responsibilities
* Communicating with clients over the telephone, by email and in face-to-face meetings as part of the Client Facing Legal Assistant Team always providing the highest level of customer service to clients.
* To communicate with and provide updates to other solicitors, estate agents and other professional organisations.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by client’s and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files / matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* Performing general administration tasks.
* Manage priorities effectively whilst demonstrating flexibility, often balancing conflicting demands.
* To update all panel members / stakeholders within the business and within the referral businesses with whom we deal. Ensuring portals are kept up to date.
* Drafting sale contracts and re-mortgage documentation as required.
* Checking the title on a sale.
* Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
* Drafting completion statements and bills.
* Preparation of files for completion to include, final searches, requests for mortgage advances and liaison with Clients as to receipt of balance funds.
* Obtaining authority to exchange and complete.
* Requesting source of funds information.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To be a role model for those around you in both file management, actions, and behaviour.
* To always ensure individual compliance with all PMPL policies and procedures.
* To attend and contribute to team meetings.
* To report directly to the Conveyancing Team Managers on all above aspects.
* You may be required to perform any other duties and to work in any other areas as requested by the company if necessary, which may include other offices and those of clients.
Who we’re looking for
* Minimum of 2 years’ experience – essential.
* Can work to deadlines.
* Has a real attention to detail with a keen eye.
* Has the ability to prioritise workloads.
* Demonstrates the willingness to adhere to and surpass set targets.
* Can work on own initiative and as part of a team.
* Has an excellent telephone manner, client care and enthusiasm.
* Must be able to communicate well both orally and in writing.
* Understanding of e-mail systems, portals and other IT as appropriate.
* Good standard of spoken and written English required.
* Competent use of MS Office required.
* Audio typing experience.
* Experience with case management systems is desirable, but not essential.
* Ability to work in a team and independently, with flexibility to help out in other departments where required.
What you can expect from us
Working with the PM Group will provide you with the opportunity to reach your full potential and develop a successful career. You will work with dedicated and experienced professionals whilst contributing to the success of the business and supporting your own personal growth.
In addition, we offer comprehensive benefits which include:
* Monday to Friday working pattern 9:00 – 5:00
* Generous annual leave entitlement that increases with your length of service
* Health Cash Plan
* Employee Assistance Programme
* Salary Sacrifice Pension with employee contributions
* Life Assurance
* Mortgage Advice Service
* Industry Leading Training
If you are a dedicated, detail orientated individual with a passion for conveyancing and commitment to delivering an exceptional legal service we would love to hear from you.
The PM Law Group is an equal opportunities employer.
J-18808-Ljbffr