IT Second Line Infrastructure Engineer
Location: Leeds | Salary: £34,000 - £37,500 a year | Full Time: 35 Hours | Contract Type: Permanent
Are you an experienced IT professional who thrives on building robust, secure, and scalable infrastructure?
BW Legal is growing, so it's an exciting time to be part of our journey as we take things to the next level. We're an award-winning law firm with a strong focus on technology and innovation. As we continue to invest in our infrastructure, we're looking for an experienced Second Line Infrastructure Engineer to join our growing IT Operations Team.
Offering a competitive starting salary depending on your experience, this is a hands-on role where you\'ll play a key part in keeping our systems secure, resilient, and future-ready, helping the business deliver exceptional service with technology at its core.
From day one, you\'ll be involved in important projects from planning to delivery, working across cloud, network, and server environments to ensure our IT operations are secure, efficient, and built to scale.
What you'll be doing
* Supporting Microsoft-based infrastructure and business applications
* Managing LAN/WAN networks, routers, and firewalls (Meraki, SonicWALL)
* Maintaining and evolving our Azure cloud platform and Citrix environment
* Leading infrastructure projects and implementing new technologies
* Monitoring systems, responding to alerts, and troubleshooting issues
* Maintaining network and endpoint security, including patching
* Participating in a paid on-call rota and monthly patching (paid as overtime)
What we're looking for
* At least 3 years' experience in IT infrastructure, systems administration, or cloud engineering
* Strong knowledge of Windows Server (2022/2025), Windows 11, and Active Directory
* Experience with Microsoft Azure, VMware, and Kubernetes
* Networking expertise (LAN/WAN, routers, firewalls)
* Hands-on knowledge of Linux (Ubuntu), SQL Server (2022), and MS Exchange (2019)
* Familiarity with Dell PowerStore or similar storage solutions
How we work
We're a hands-on team that thrives on solving problems and making technology work smarter for the business. You'll collaborate with talented colleagues across IT and the wider business, working with modern platforms and tools to deliver secure, reliable, and high-performing systems.
You'll thrive here if you're curious about new technologies, enjoy taking ownership of projects, and want to see the real impact of your work in a fast-paced, growing organisation.
Schedule
* Monday to Friday, 8:30am-4:00pm
* Occasional out-of-hours support (paid overtime)
* Monthly Sunday patching rota (approximately 1 in 3, paid as overtime)
Our Leeds office
You'll be based at our modern office in Leeds, conveniently located just off Junction 3 of the M621. For those driving, we offer free on-site parking, making commuting by car hassle-free. We're also well connected by public transport, with major bus routes including the 2, 3, 24, 116, 200, 201, 202, 203, and X10 stopping right outside the office. Leeds Train Station is just a 10-minute walk away, and for those who prefer to cycle, we provide secure cycle storage.
Rewarding your commitment and success
Our people are at the heart of our business, which is why Your BW Rewards offers a comprehensive benefits package designed to support your overall well-being. These benefits include:
Lifestyle Rewards
* 35 hour working week
* Free offsite parking
* 27 days of annual leave + bank holidays, as well as paid leave on your birthday and additional paid leave on Christmas Eve and New Year\'s Eve when falling on a weekday
* Flexible holiday policy: use, buy and sell up to 5 days\' worth of holiday, dependent on length of service, as well as enjoy flexibility as some holiday allowance can used by the hour
* Extra holiday for length of service: 1 extra day earned following your 2nd, 3rd and 4th year of service
* Enhanced maternity, paternity and adoption pay
* Business-casual dress code
Financial Rewards
* Be Here at BW: a monthly and quarterly bonus based on attendance and punctuality
* Death in service benefit: 6 times annual salary
* Income protection: receive 75% of your salary for up to two years if you're unable to work (subject to eligibility criteria)
* My Staff Shop: access a range of discounts and savings at UK retailers
* Travel support: free parking, bus discounts and cycling facilities
* Leeds Credit Union: access to preferential rates
* Contributory pension scheme
Personal Growth Rewards
* Learn and Earn: top up your income by investing in your personal and professional development outside of working hours
* Learning and Development allowance: paid time to learn during working hours
* Professional qualifications: financial and study support
Health Rewards
* Free gym membership
* On Site GP: access to a specialist prescribing GP who comes on-site fortnightly
* Virtual GP: access to virtual 24/7 prescribing GP for you and your family
* Physiotherapist: access to a specialist physiotherapist who comes on site monthly
* Health cash back plan: over £3,000 to manage your well-being, including dental, optical and physiotherapy, helping you to be healthy and at your best
* Employee assistance programme: 24/7 helpline, including up to 8 free counselling sessions
* Early intervention: support for colleagues who are experiencing health issues to support them staying in or returning to work
Engagement Rewards
* BW colleague events: parties, darts, bowling, axe throwing and laser quest, to name just a few!
* Regular charity fundraising including fun games, street food, raffles, auctions and more
BW Legal is dedicated to helping you reach your full potential and thrive in our welcoming and exciting culture. Join us and be part of our success! As a proud Disability Confident employer, we are committed to equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know at [email protected].
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