Davies Newcastle, England, United Kingdom
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Davies Newcastle, England, United Kingdom
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Description
Department: Claims Management
Location: Newcastle
Description
Location: North East of England/Remote
Hours: 35 hours per week, Monday-Friday
This role is home-based covering caseloads in the North East of England, therefore, travel in this area is necessary.
Our Opportunity:
Davies are looking to recruit an experienced Liability Loss Adjuster to join our growing Casualty team.
At Davies,we value transferable skills and qualities that focus on what you can bring to the role.
The role would suit an experienced Casualty Adjuster/investigator seeking a fresh challenge, someone who is ambitious, and can demonstrate an ability to develop their skills and knowledge.
Key Responsibilities
* Liaison with Insurers, Policyholders and Brokers
* Investigation of allocated claims in the field or from the desk
* Compilation of all necessary evidence and relevant documentation
* Preparation of Preliminary Reports detailing the evidence available and commenting upon
* Policy Indemnity, Legal Liability, Quantum, and Tactics
* Determine appropriate action for resolution of the case
* Defend or negotiate settlement where appropriate, within agreed authority limits
* Correspond with all parties professionally to proactively progress the case to conclusion
* Investigate and handle all cases in accordance with the client’s requirements by referral to documented procedures at all times
* Maintain a proper reserve at all times by regular review
* Keep updated on any technical changes relevant to your role including participating in training programmes facilitated by the company
* All Staff are expected to carry out any reasonable instruction given by their line manager, in line with business requirements
Skills, Knowledge & Expertise
* Experience handling Casualty Claims
* Knowledge of insurance and the insurance market
* Knowledge of legal principles, regulations, Acts and the like.
* Knowledge of Civil procedure Rules and the Claims Portal
* Good communications skills at all levels
* Excellent customer service
* The ability to work as part of a team
* Good planning and organisational skills
* Take responsibility for your own workload
* Must be able to demonstrate adaptability and flexibility
* Strong IT Skills
Job Benefits
Career & Purpose
* Davies Innovation Lab
* Leadership training programme
* Funding for professional qualifications
* Thrive at Davies; learning opportunities
Environmental & Social
* The Davies Foundation
* Local charity funding
* Pennies To Heaven
* Employee Resource Groups
* Employee volunteering programme
Financial Health
* Pension, 5% employee and 5% employer contribution
* My Choices at Davies provides; High Street discounts and Financial wellbeing hub
* Life assurance: x4
* Refer a Friend
* Cycle to Work Scheme
* Lease car salary sacrifice
* Davies Incentive Plan
* Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
* Wellbeing centre; move, munch, money & mind focus
* Discounts with 100's of UK retailers
* EAP; 24/7 confidential helpline
* 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
* Flexible working; hybrid, work from home or join a collaborative office space
* Dress for your day
* Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
* Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
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* Job function
Finance and Sales
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Hospitals and Health Care, Non-profit Organizations, and Government Administration
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