Posted: 15 June
The role
CoronerSupportOfficerCoronersareindependentjudicialofficersappointedbythelocalauthority.Theyinquireintodeathsreportedtothemwhichappeartobeviolent,unnaturalorofunknowncausesorwherethedeceaseddiedincustodyorotherwiseinstatedetention.Thecoronerwillseektoestablishthemedicalcauseofdeath,throughapost-mortemexaminationifnecessary.Unlessthepost-mortemexaminationshowsthatthedeathwasduetonaturalcauses,aninquestwillbeheld. CoronerSupportOfficerTheCoronerdealswithapproximately1200deathsayear.ThefilesfortheCoroneraresensitiveandmaycontaindistressinginformation. CoronerSupportOfficerThisroleinvolvesspokencommunicationssoaconfidentuseofEnglishlanguageisrequired TosupportHMCoronerintheorganisationofbusinessandday-to-dayoperations,includingtheschedulingandorganisationofinquests TomanagethediaryofHMCoroner;organisingandarrangingappointmentsinliaisonwiththeCoroner,otherofficersandorganisationsasrequired Todealwithallincomingcorrespondence,includingemailsandtelephonecalls,prioritisingandadvisingHMCoronerasappropriate ToreplytoroutinecorrespondenceonbehalfofHMCoroner ToprocesscasefilespriortoinquestandcreatecaseprofilesfortheCoroner ToattendinquestsacrosstheCountyinsupportofHMCoroner Toensureinquestsarerecordedelectronicallyusingrequiredequipment ToensurethatcomplaintsareroutedcorrectlyanddealtwithappropriatelyinaccordancewiththeCoronersCharter ToactasafirstpointofcontactforHMCoroner Todealwithenquiriesfrombereavedfamiliesandofferadviceorsignpostingasnecessary TodealwithenquiriesfromthegeneralpublicandotheragenciesconcerningCoronersadministrativematters TorespondtoenquiriesoriginatingfromtheCountyCouncilswebsite Knowledge Demonstrableawarenessandcommitmenttotheprovisionofqualityservicesandgoodcustomercare WorkingknowledgeofMicrosoftOfficesystems Experience Significantexperienceofworkinginanadministrativerole,toincludesecretarialdutieswithtyping/wordprocessing/minute-taking.