Join to apply for the Head of Service Delivery role at North Northamptonshire Council.
North Northamptonshire Council is on an exciting transformational journey. We are seeking an exceptional individual to lead our Service Delivery team within the Technology, Digital and Data (TDD) service. In this pivotal role, you will translate the Council’s priorities into strategies, plans, and programmes to ensure robust, future-proofed services that support our organisational objectives.
As part of the TDD senior management team, you will collaborate with the Chief Information Officer and other leaders to review and enhance strategies, oversee feasibility studies, and manage resources and budgets. You will ensure compliance with governance, legal, and regulatory requirements, and maintain stakeholder confidence in service quality and availability.
We are looking for an experienced leader in service delivery with a proven track record managing operational IT services at a senior level. Strong relationship-building skills with suppliers and senior managers, expertise in contract and performance management, and evidence of continuous professional development are essential.
Benefits include a competitive salary, pension scheme, career development opportunities, generous leave entitlement, hybrid and flexible working arrangements, and various wellbeing and support programs.
Our values are customer-focused, respectful, efficient, supportive, and trustworthy. We are committed to inclusion, supporting disabled applicants, and the Armed Forces community.
Shortlisting: 11th - 22nd August
Technical assessments: w/c 25th August
Interviews: w/c 1st September
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