Workshop Controller
Reference: APR20256786
Expiry date: 2025-05-08 21:15:00.000
Location: Birmingham
Benefits: A superb range of exclusive, colleague-only benefits and discounts
Salary: up to £38,700 OTE (basic £36,000 pa + bonus up to £2,700 pa)
Weekly Hours: 42.5 hours/week
This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our Birmingham branch.
Your role involves supporting our customers to deliver on their business promises by ensuring their vehicles are returned safely and promptly.
Our modern workshop, equipped with the latest technology and diagnostic tools, offers a dynamic environment. You will play a key role in maximizing workshop profitability, productivity, and efficiency, while also making decisions regarding technician recharge and warranty opportunities.
Success in this role depends on your ability to ensure work complies with high technical and quality standards and helps us meet our service commitments.
About you
* You are a qualified technician with a solid workshop background, knowledgeable in routine servicing, maintenance, and diagnostics.
* You possess a practical business approach, understanding what makes a workshop efficient and profitable.
* You are a people person who values team dynamics and individual needs.
* You are proactive, hands-on, and eager to support colleagues.
* You have a strong customer service focus and know how to resolve issues effectively.
As a Workshop Controller with Northgate Vehicle Hire, you will enjoy:
* A competitive basic salary and additional benefits.
* A quarterly bonus scheme.
* Generous leave entitlement, including extra days for birthdays and service.
* Life assurance, well-being services, vehicle leasing schemes, pension, and share schemes.
* Access to our Benefits App with discounts and cashback deals.
* Wagestream for financial control and savings.
Northgate Vehicle Hire operates over 60 branches nationwide, providing light commercial vehicle rental solutions and partnering with leading organizations. We are part of ZIGUP, a major provider of mobility solutions across the UK, Ireland, and Spain. Join us to unlock your potential in a supportive, innovative environment.
We are agile. We are experts. We are imaginative. We are reliable.
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