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IT Technician
Shaftesbury - On-site
£28,000 - £33,000 + Training + Holiday + Pension
This is an excellent opportunity for an IT Support/Technician to join a well-established manufacturer renowned for its high-quality products, where you will play a key part in day-to-day IT operations.
This company is a market-leading manufacturer and is well-established within the FMCG industry, distributing their high-end products nationwide. Operating across 3 UK sites, they are committed to using the latest manufacturing technology to maintain their consistent high quality.
In this varied role, you'll provide first-line IT support for hardware and software, including setting up new equipment and users. You'll be responsible for system security, resolving internal IT issues, and escalating any further problems to external support. This also involves monthly system maintenance and planned preventative maintenance (PPM) on factory equipment.
The ideal candidate will have good experience with O365 applications and Microsoft Windows desktop, along with knowledge of Microsoft SQL Server. You must also have at least one year of experience in commercial IT support and/or development. Although not essential, it would be highly desirable to have direct experience with Epicor (ERP System), and any knowledge in mapping networks and VLANs with proficiency with VMware and virtual servers would be beneficial.
This is a fantastic opportunity for an IT Technician or 1st Line Support Engineer to learn and develop their skills at a market-leading manufacturer.
The Role:
* Provide 1st Line IT support for hardware and software, including new setups.
* Maintain system security, resolve internal IT issues, and escalate as needed.
* Conduct monthly system maintenance checks.
* 5 Days onsite.
The Person:
* Experience with O365, Windows desktop support.
* Knowledge of Microsoft SQL Server.
* Minimum of 1 year experience in a relevant role (IT support, IT Technician, 1st Line)
* Desirable to have previous experience with Epicor ERP, network/VLAN mapping and VMware/virtual servers.
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