Sales & Customer Service Executive – PBSA – Coventry – £26k
Coventry
PBSA
£26k
Location
:
Coventry (CV1 5RQ)
Salary
:
£26,624
Type
:
Full-Time, Permanent
Working Hours
:
Monday–Friday 9am–5:30pm, Saturday 9am–5:30pm (1 in 3 Saturdays, with a day off in lieu)
Parking available on-site
OPR
are delighted to be working with a leading name in student accommodation, to recruit a
Sales & Customer Service Executive
for their fast-paced Coventry operation.
With over
1,200 beds on one site
and a second site of
255 beds
, this is a dynamic, resident-facing role where no two days are the same. You'll be the go-to person for tours, tenancy support, and day-to-day resident engagement—all while helping drive occupancy and delivering an exceptional student experience.
What You'll Be Doing
* Welcome and tour prospective residents around the facilities
* Support the sales process—no cold calling, just warm leads from interested students
* Handle complaints, noise issues, and general resident queries
* Understand tenancy agreements and assist with move-ins and move-outs
* Work across both sites, based primarily at the 1,200-bed location
* Collaborate with a team of 7 office staff and on-site teams
* Help maintain a positive, inclusive, and safe living environment
What You'll Bring
* Experience in customer service, hospitality, or property
* Strong communication skills and a friendly, proactive attitude
* Ability to work in a fast-paced environment and manage multiple tasks
* Ideally ARLA qualified—or willing to work towards it (sponsorship available)
* Comfortable working independently and as part of a team
* Driving licence preferred due to multi-site responsibilities
Why You'll Love It Here
* Join a vibrant, student-focused company with a strong community feel
* Annual salary reviews and pension scheme
* Access to an on-site gym
* Enjoy regular staff events and outings
* 28 days annual leave including bank holidays + your birthday off
* Support for professional development and qualification
How To Apply
Please get in touch with
Katie Altoft
at
.
Want to chat first or explore other opportunities in BTR, PBSA or Co-Living? Reach out to Katie directly at the same email.
One Property Recruitment
are specialists in the real estate sector covering block and estate management, Build To Rent, financial services, commercial and facilities management. We're reshaping careers and lives through a gold standard of property recruitment by connecting exceptional talent with leading organisations. Passionate about real estate, our team works tirelessly to attract, nurture, and connect the best talent to drive industry success.
Please note: Due to a high volume of applicants, should you not hear from us within 5 working days, you may assume your application has been unsuccessful.
Posted by
Stephanie Jobson
Managing Director
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