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Area sales operations director

Wolverhampton (West Midlands)
Impel-Consultants
Operations director
Posted: 11 March
Offer description

Impel Consultant, on behalf of a leading UK Home Care organisation, is seeking an experienced, values-driven Area Sales Operations Director to join a mission-led team. This is a unique opportunity to shape the future of care and deliver real impact to individuals and communities.


Key Responsibilities

* Lead, inspire, and develop high-performing care and sales teams across your region.
* Drive purpose-led business growth and expand services to meet local needs.
* Embed and uphold exceptional operational standards, ensuring quality, consistency, and outstanding client experiences.
* Provide both strategic leadership and hands-on operational support, aligning resources and planning with client needs.
* Collaborate with operations, finance, people services, brand, and commercial teams to deliver seamless, transparent service.
* Monitor KPIs, performance metrics, and client satisfaction to continuously improve outcomes.
* Champion a people-first culture, sustainability, and community engagement initiatives.
* Travel regularly across the region as required (approx. 20–30% of the time; flexible based on business needs).


Experience & Skills

* Significant leadership experience in home care, healthcare, or a related sector (other backgrounds considered).
* Strong track record in sales and operational management.
* Excellent strategic, operational, and financial acumen, with the ability to translate data into actionable insights.
* Exceptional communication and stakeholder management skills.
* Proven ability to lead complex operations and growth initiatives.
* Comfortable navigating change in fast-paced, multi-cultural environments.
* Willingness to travel regularly as part of the role.


What We Offer

* Competitive compensation package and OTE
* Career growth and development opportunities within an ambitious, evolving organisation
* Inclusive, values-led culture where every team member is heard and respected
* The chance to make a meaningful, positive impact on the lives of others


Our Commitment to Diversity & Inclusion

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcome from all qualified candidates, regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.


If you are a passionate leader who believes in empowering others and shaping the future of care, we would love to hear from you.


Apply now to help redefine what ageing looks like in the UK!

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