Type – Full time, permanent. 45 hours over 5 out of 7 days, including weekends.
Reports to – Cambium Restaurant Manager/Head Sommelier & Beverage Manager
Location – Careys Manor Hotel is a luxury four-star hotel and spa located in the New Forest National Park in Hampshire, England. Our hotel restaurant, Cambium, offers a fresh, contemporary yet classic style, capturing the essence of the local area and the abundant variety of colour during the changing seasons.
A Summary Of The Job
We are seeking an Assistant Restaurant & Events Manager to support the Food & Beverage team at our four star hotel; Careys Manor Hotel in Brockenhurst, Hampshire.
The role is based within our fine dining hotel restaurant; Cambium.
You will be the ‘lead’ host running functions and events including conference, weddings and private dinners, on hand to ensure our guests receive the highest levels of hospitality, guest care and service.
Our ideal candidate will have the ability to communicate with flair, conversing fluently and confidently with guests. Your priority will be to develop, mentor and communicate effectively with the team ensuring they can deliver exceptional service as well as support and encourage each other within the workplace.
This is a fantastic opportunity for a career-driven professional to join a friendly F&B team in a hotel that has a number of exciting improvements planned over the coming year.
Working hours are 48 per week, 5 days out of 7, including weekends.
Employee Benefits
* £31k per year plus Service Charge tips
* Free off-peak use of the spa and gym facilities
* Free meals on duty
* Paid day off on your birthday
* Discounted hotel stays, dining, spa services and products
* Friends and family discounts
* Referral bonus for introducing a friend
* Enhanced annual leave for long service (5 years+)
* Free access to an Employee Assistance Programme
* Free onsite parking
Main Responsibilities
* You will host/manage the smooth running of wedding, function & event operations, maintaining the highest of four-star standards
* You will support the efficient running of day-to-day operations for breakfast, lunch, afternoon tea, dinner, conferences and bar service
* Ensuring the team are focused and deliver a great guest experience all of the time, maintaining rosette standards and monitoring team performance
* Motivating teams to upsell
* Full understanding of emergency procedures i.e. fire evacuation, fire marshal trained, fire extinguisher trained, first aid trained
* Support and drive team objectives, focusing the team on these important goals
* Liaise closely with the Restaurant Manager, Sommelier and Head Chef to ensure effective communication and promote/improve the F&B offering
* Be visible at all times during service
Our ideal candidate will have:
* Previous Hotel/Events/F&B experience in a similar role, preferably 3* star hotel or higher
* Experience of running weddings and events
* Good knowledge of wines, spirits and cocktails
* Excellent interpersonal and up-selling skills
* A friendly positive attitude and a collaborative approach to teamwork
* A focus on customer service and the guest experience
* Able to work well under pressure and a strong work ethic
* Passion for the job and ambition to succeed
* Excellent level of English
Careys Manor is a 4 star hotel with a Thai themed spa, set in Brockenhurst; the heart of the New Forest national park. Guests have the choice of three restaurants including French cuisine at Le Blaireau, Thai dining at Zen Garden and fine dining in Cambium. 70 hotel bedrooms, extensive spa facilities and a friendly team complete the picture.
We do have staff accommodation and it is a good base to explore the South Coast. The hotel is situated 5 minutes’ walk from Brockenhurst Village and train station with excellent rail links to Bournemouth, Southampton and London.
If you have prior experience in a similar environment then we would love to hear from you.
#J-18808-Ljbffr