Director of Operations – Trendy Restaurant Group
London
Up to £100,000 + performance bonus
We are seeking an experienced and commercially driven Restaurant Group Director to lead the strategic and operational performance of a growing multi-site restaurant group across London.
This is a senior leadership role responsible for driving operational excellence, profitability, brand standards, and team development across a portfolio of high-performing venues.
Reporting directly to the ownership/board, the Restaurant Group Director will oversee multiple sites and senior management teams, ensuring consistent delivery of exceptional guest experiences while maximising commercial performance.
Responsibilities:
* Leading and mentoring General Managers across the group
* Driving revenue growth, cost control, and profitability across all locations
* Developing and executing group-wide operational strategies
* Maintaining brand standards, service quality, and operational consistency
* Overseeing new site openings and expansion opportunities
* Working closely with finance, marketing, and HR teams
* Building a strong leadership culture across the business
* Monitoring KPIs and implementing improvements where required
Requirements:
* Proven experience in a senior multi-site leadership role within hospitality
* Strong commercial acumen with a track record of improving profitability
* Experience managing multiple premium or high-volume restaurant sites
* Exceptional leadership and team development skills
* Strategic thinker with a hands-on operational approach
* Experience supporting growth, new openings, or scaling hospitality businesses is highly desirable