Job Title
Manager Engineering Technical Support
Job Category
Engineering
Job Description
What starts withYOUmoves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talentedManager, Engineering Technical Support.
This position cansitout ofof our Portland, OR, Greenville,NCor EMEAlocations.
What you will do:
1. Oversee global product structure management by defining, assigning, andmaintainingtruck configuration attributes, and coordinating the release of product structures for multiple platforms and model years.
2. Lead the release and maintenance of product codes, unit codes, distribution records, and master lists for both internal and external manufacturing partners, ensuringtimelylaunches aligned with production schedules.
3. Coordinate and manage global engineering change processes, including ECN batch releases and VASP technician workloads, to support technical publications and aftermarket operations.
4. Provide global support for resolving product structure and system issues,manageengineering libraries and sales/product information databases, andensureaccuratemaintenance of truck, battery, andcomponentdata.
Who you are:
5. Exceptional communicator with strong verbal and written skills, able to present complex ideas clearly to diverse audiences.
6. Effective leader and team collaborator who inspires, organizes, and motivates both local and global teams to achieve shared goals.
7. Resourceful problem solver with a keen ability to analyze issues, think conceptually, and drive solutions in a dynamic environment.
8. Highly organized, detail-oriented, and adept at managing multiple projects and priorities to meet deadlines and production schedules.
9. Proactive change agent who embraces continuous improvement, adapts quickly to new processes, andfacilitatesorganizational growth.
What you will need:
10. Education:Bachelorsof Sciencedegree.
11. Experience: 7+ years ina Product Development environment.
Skills, Experience & Abilities
12. Strong problem-solving and conceptual thinking abilities;additionaltraining in methods such as Lean and Six Sigma is a plus.
13. Extensive understanding of industrial lift truck products, including knowledge of models developed at multiple locations and manufacturing plants.
14. Proficiencywith databases and business software, including document management systems and workflow tools.
15. Experienced in using graphic design and engineering software such as Adobe Illustrator and 3D CAD programs (e.g.,Siemens NXor similar).
16. Advanced user of Microsoft Office Suite and collaborative platforms.
17. Strong business operations skills, including verbal and written communication, time management, project leadership, and people management;additionaltraining in project management and leadership is desirable.
Who we are:
Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures,sellsand services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers,dealersand employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development.Fullbenefitspackage:paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
Job Type
Permanent
Time Type
Full time
Work Hours
40
Travel Required
10-25%
Primary Location
HY US Greenville, NC (WPDC)
Address
5200 Martin Luther King Jr Hwy
Zip Code
27834
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled