Our client, a reputable franchise-approved car dealership located in Trowbridge, is seeking a dedicated Vehicle Service Advisor to join their team on an initial 6-month maternity cover contract.
This is an excellent opportunity for motivated individuals looking to develop their career within the automotive industry. The Vehicle Service Advisor position offers a competitive salary package, comprehensive training, and excellent career development prospects.
Benefits:
Basic salary up to £28,000 per annum, with performance-related bonuses offering a total on-target earnings of £32,000 - £33,000 (pro rata)
Split shift hours, Monday to Friday, either 8:00am-5:00pm or 8:30am-5:30pm
Overtime paid at time and a half
Manufacturer-accredited training programmes
Staff purchase discounts
On-site parking
Health and wellbeing programme
Life insurance
Company pension scheme
30 days annual leave, increasing with service
Opportunities for further training and career progression
No weekend work required
Long-term career prospects within a reputable family-owned groupDuties as a Service Advisor:
Greet customers in the Service Department and provide excellent customer service
Manage workload and customer deadlines by allocating tasks effectively
Liaise extensively with service workshop to chase work in progress
Keep customers informed of vehicle repair and service progress
Upsell additional products and services where appropriate
Collaborate with the Aftersales Manager and team members to ensure customer satisfaction
Liaise with vehicle manufacturers to authorise warranty repairs and understand warranty procedures (advantageous but not essential)
Maintain accurate records and ensure cohesive communication across departmentsRequirements:
No previous experience as a Vehicle Service Advisor is necessary; training will be provided
Strong communication and organisational skills
IT literacy
Customer service background with a proactive approach
UK driving licence with minimal points
Ability to deliver a high standard of customer care
Knowledge of warranty procedures and liaising with manufacturers would be advantageous but not essentialIf you are a customer-focused professional with excellent organisational skills and a passion for the automotive industry, this Vehicle Service Advisor role is an ideal opportunity to advance your career within a well-established dealership.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Trowbridge and Wiltshire, today to discover more about this fantastic Service Advisor opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today