Young Living is a market leader in the product and sale of Essential Oils.
As pioneers of the modern essential oils’ movement for more than 25 years, we have established and maintained the standard every step of the way. From our sustainable farming and sourcing practices to our cutting-edge research and testing, we consistently deliver the purest essential oils and oil-infused products.
Our EMEA customer service team is based in the UK and Johannesburg.
Job Description
You will be working with European customers, primarily those based in the Croatian speaking markets, providing excellent customer service via phone, chat, email and face-to-face contact and ensuring inquiries are dealt with in a prompt and professional manner. This role will also cover the English-speaking markets.
Key Responsibilities:
1. Communicate with all customers (English and Croatian) by phone, e-mail, or in person and provide excellent and accurate service to their requests.
2. Make sure standards are met or exceeded for customer service levels.
3. Show a high level
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