QC Systems Senior Technical Officer – Pharmaceutical – North West – Permanent Hours: Monday to Friday, 8:15am – 4:15pm Salary: £42,000 – £48,000 We are seeking an experienced Senior Technical Officer (QC Systems) to take a leading role in managing and maintaining QC laboratory equipment and computerised systems within a pharmaceutical setting. In this role, you will: * Lead a team responsible for planning and carrying out calibration and maintenance activities. * Provide technical expertise on QC equipment, ensuring new instruments are procured, implemented, validated, and maintained in line with site processes. * Troubleshoot equipment issues and liaise with suppliers and internal QC teams for rapid resolution. * Manage activities relating to GMP-relevant QC Computer Systems (e.g., Empower). * Ensure systems and data meet Data Integrity requirements. * Lead investigations into equipment-related deviations and generate GMP documentation. * Support continuous improvement initiatives to enhance QC quality and efficiency. What we’re looking for: * Degree (or equivalent) in a relevant scientific discipline. * Proven experience in a pharmaceutical or equivalent laboratory environment (essential). * Strong understanding of GMP, Health & Safety, and COSHH regulations. * Technical expertise in laboratory equipment, including qualification, validation, troubleshooting, and change management. * Familiarity with QC automated systems (e.g., Empower, LabX) and solid IT skills, including Microsoft Office. * Ability to lead, motivate, and develop a team. * Previous supervisory experience preferred. * Experience representing QC during internal, customer, or regulatory audits (desirable). * Project planning and delivery experience would be advantageous. What we offer: * Pension scheme – 7% matched contribution * Rewards platform with discounts on shopping, restaurants, holidays, and more * Generous holiday allowance * Salary sacrifice schemes * Sports and Social club * Subsidised canteen * Free onsite parking