Job Title: Care Manager – Complex Care Service
Location: Leicester
Salary: £30,000 - £35,000 per annum
Employment Type: Full-time, Permanent
About the Role
We are seeking a dedicated and experienced Care Manager to join our well-established complex care service in Leicester. This is an excellent opportunity for a compassionate, organised and proactive professional who is committed to delivering exceptional care and support to individuals with complex health needs.
As the Care Manager, you will play a key role in ensuring high-quality care provision, leading and supporting a skilled care team, and maintaining compliance with all regulatory and organisational standards. You will work closely with service users, families, healthcare professionals and external agencies to create a safe, person-centred and supportive environment.
Key Responsibilities
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Oversee the daily running of the care service, ensuring high standards of person-centred care.
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Lead, mentor, and develop the care team to maintain a positive, collaborative working culture.
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Complete thorough care assessments and create tailored care plans for individuals with complex needs.
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Maintain compliance with CQC requirements and support ongoing quality improvement initiatives.
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Build effective relationships with service users, families and multidisciplinary teams.
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Manage staff rotas, training and performance to ensure adequate staffing and skill levels.
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Ensure accurate record-keeping and reporting in line with company policies and regulatory standards.
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Support safeguarding procedures and promote a culture of safety and continuous improvement.
About You
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Previous experience in a supervisory or management role within a complex care, nursing or community-based care setting.
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Strong knowledge of CQC regulations and quality standards.
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Excellent communication, leadership and organisational skills.
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Compassionate, approachable and committed to delivering outstanding care.
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NVQ Level 3 in Health & Social Care (Level 5 or willingness to work towards it is desirable).
What We Offer
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Competitive salary of £30,000 - £35,000 per annum.DOE
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Supportive working environment with opportunities for professional development.
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Ongoing training, mentorship and career progression pathways.
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A chance to make a meaningful impact in the lives of individuals with complex care needs.
How to Apply
If you are passionate about high-quality care and ready for the next step in your career, we would love to hear from you. Please submit your CV and a brief cover letter outlining your experience and suitability for the role