About The Role
We have an exciting opportunity for an individual to join our Liverpool FC team as a Senior Executive, Hospitality Sales. You will be responsible for selling Club products and services to maximise revenue across match day, seasonal, concert and major event hospitality, Liverpool FC commercial events.
Are you proactive, results driven and have excellent telesales skills (inbound and outbound)? This is the position for you.
What will you be doing?
* Sell multiple Club products and ensure the Club maximises revenues at every opportunity.
* Generate new leads and identify sales prospects and always ensure a solid pipeline.
* Provide a prompt response to all incoming enquiries from multiple sources, mainly telephone.
* Provide administration support with contracts, systems, and finance.
* Undertake regular sales / commercial research and competitor analysis.
* Create accurate sales proposals, tailored to client needs.
* Support the sales manager with key commercially led projects.
* Liaise with relevant internal departments once the sale has been made, to always ensure a smooth customer journey – ticketing, hospitality, VIP, Customer experience, events, operations, and finance.
Who are we looking for?
To be successful in this role, you will have a proven track record of sales negotiation and persuasive selling skills, ideally gained in hospitality and events. You will have excellent telesales skills (inbound and outbound) and be able to communicate effectively with stakeholders. You will be proactive, confident, and able to pitch successfully to gain results. You will be able to make decisions and remain calm while under pressure to achieve deadlines/targets and able to prioritise tasks, where appropriate. It is vital that you can negotiate and influence colleagues and/or clients to achieve a successful outcome. You will have knowledge of multiple systems required to sell – Salesforce, Delphi and Seat Geek.
Why should you apply?
This is a full-time fixed-term contract opportunity ending 9 months from the agreed start date. Your main base will be Chapel Street, Liverpool City Centre. Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Benefits
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:
* Contributory pension scheme matching up to 5.5%
* Life Assurance Cover
* Free financial guidance and mortgage advice
* Car salary sacrifice scheme for affordable driving
* Cycle to Work scheme to keep you active
* Purchase season ticket loans for easier commuting
* Exclusive shopping discounts & cashback with top retailers
* Will Writing Service for future planning
* Employee Assistance Programme for confidential support
* Medicash Health Cash Plan for everyday healthcare needs
* Volunteering opportunities to give back to the community
* Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts
…and much more! (LFC Benefits.pdf)
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
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