Main area Reception/Administration Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 040-AC323-0825
Employer Aneurin Bevan University Health Board Employer type NHS Site Various - Pan Gwent Town Various - Pan Gwent Salary £24,833 per annum Salary period Yearly Closing 28/08/2025 23:59
Clinic Clerk/Receptionist
Band 2
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
An exciting opportunity has arisen for a dedicated and enthusiastic individual to join the Sexual Health team as a Clinic Clerk/Receptionist. The post is Full Time and this role will support a variety of Sexual health clinics in the pan Gwent area - including cover throughout our HUBS at Bargoed, Cwmbran, RGH Newport, YAB Ebbw Vale, and St Cadoc's .
Working within the Sexual and Reproductive Health team you will be providing a professional, welcoming service to our patients and supporting our clinical staff with administrational tasks.
Working on the front desk or supporting our Triage telephone line, you will be the essential first port of call for our patients.
Main duties of the job
The successful candidate/s will demonstrate excellent organisational and administrative skills with an eye for detail, along with the ability to work and problem solve under pressure. Good keyboard and telephony skills are essential, as is the need to demonstrate a commitment to achieving high quality standards of work and to be flexible to meet the needs of the service.
It is essential that the successful candidate has excellent communication and interpersonal skills as the post holder will be required to liaise with patients and staff as a key member of the team. Training will be provided for the use of hospital information computer systems.
The ability to speak Welsh is desirable but not essential for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Reception/Administration Experience
* Extensive Administration Experience
* Administration Experience
Receptionist experience
* Extensive Receptionist experience
* Receptionist experience
IT Skills
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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