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Business administration apprentice

Bristol (City of Bristol)
OLIVER CONNELL & SON LTD
Administration
Posted: 13 February
Offer description

Summary

As a Business Administration apprentice, you’ll gain hands on experience in a professional office, developing skills in organisation, communication, IT, and business processes. You’ll support tasks such as managing documents, scheduling, maintaining records, and working with colleagues and customers.

Wage

£28,808 a year

Training course
Business administrator (level 3)

Hours
Monday to Friday, 8.00am to 5.00pm, 40 hours per week.

40 hours a week

Start date

Thursday 19 March 2026

Duration

1 year 6 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

Are you looking to start a rewarding career in administration and office support? We are seeking a motivated and organised individual to join our team as a Level 3 Business Administrator Apprentice. This apprenticeship offers a fantastic opportunity to gain practical experience in a professional office environment while developing key skills that will form the foundation of your career.

As an apprentice, you will be fully supported to learn and grow, gaining experience in a wide range of administrative tasks. You will be involved in filing and record-keeping, assisting with scheduling and meetings, supporting day-to-day office operations, and liaising with colleagues and clients. You will also gain experience using office software, understanding business processes, and following professional standards.

* Hands-on experience in a business administration role
* Knowledge of office systems, software, and processes
* Transferable skills in organisation, communication, and teamwork
* Support and mentoring from experienced professionals
* A nationally recognised Level 3 Business Administrator qualification
* Provide general administrative support across the site.
* Assist with filing, data entry, and document management
* Support scheduling, meetings, and correspondence
* Communicate with colleagues and stakeholders in a professional manner
* Learn office procedures, software, and systems


Where you'll work

Site Office
Colliters Way, Long Ashton
Bristol
BS41 9FS


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


Training provider

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION


Training course

Business administrator (level 3)


What you'll learn

Course contents

* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.


Training schedule

* You will be pursuing a Level 3 Apprenticeship Standard in Business Administration, through Weston College
* As part of this program, you will attend Weston College once a month for workshops
* An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
* At the conclusion of your program, your qualification will be assessed through an End Point Assessment


Requirements


Desirable qualifications

GCSE in:

* English (grade C/4)
* Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.


Skills

* Communication skills
* IT skills
* Organisation skills
* Administrative skills

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