To provide an effective and efficient administrative service to patients, visitors and staff at Llandudno Community Hospital, that reflects a high standard of customer care, as well as ensuring the safe collection and deposit of hospital income and other duties required of the hospital cashier in accordance with agreed procedures.
Main duties of the job
Provide a general enquiries service for the main hospital, attending the enquiries hatch and dealing with members of the public, patients and staff in an efficient and professional manner. Frequently deal with people who are distressed or with a challenging behaviour in an efficient, sympathetic and professional manner.
Responsible for issuing cash to members of the public claiming travelling expenses, ensuring that the correct forms are completed and a signature is received and that records are accurate in accordance with the financial procedures.
Reimburse staff for expenditure from petty cash in accordance with the financial procedures.
Input requisitions for stock and non-stock items for hospital wards and departments into the Oracle System, ensuring that they are cost coded correctly, keeping paper records on file and dealing with any queries relating to general requisitions and orders.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* GCSE'S C and above in English and Maths or equivalent experience.
* NVQ Level 3 in Administration or equivalent experience.
* IT qualification or equivalent level of experience using Microsoft packages
* ECDL
Experience
* Experience of dealing with money on a daily basis.
* Dealing with large amounts of cash, balancing accounts and banking.
* Experience of clerical/admin functions and working in a busy office environment.
* Dealing with the public both face to face and telephone.
* Working in a hospital environment
Knowledge
* Knowledge of cashier duties, balancing accounts and banking procedures
Personal Qualities
* Sympathetic manner
Skills
* Organisations skills
Other relevant requirements
* Flexibility - duties/hours from time to time
Welsh Language requirements
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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