About the team:
SRUC's information & Digital Services Group (IDS) provides and manages the information technology, digital systems and information security services that support SRUC's core activities — including teaching, learning, research, professional consultancy and administration services.
About the opportunity:
Reporting to the Head of Information and Digital Services, the Head of Operations (Infrastructure & Support Services) is responsible for leading both the infrastructure team and the IT support function, ensuring seamless delivery of core systems and responsive 1st and 2nd line support. This will include the design, development, support, and management of SRUC's infrastructure systems, networks, endpoints and audio visual systems to ensure that the systems deliver business-agreed levels of performance, capacity, availability, security and resilience.
The postholder will ensure that infrastructure and support services meet business-agreed levels of performance, availability, user experience and user satisfaction in line with ITIL best practice.
The postholder will work in strategic partnership with the IDS Leadership Team to develop, deliver and support the current and future architecture and operations of SRUC systems, duties will include analysis/research, teaching/learning support, service delivery and line management of a team of IT professionals.
Full details of the responsibilities and requirements of this role can be found in the Job Particulars document which you must read before applying.
Closing date: 1st February 2026
Eligibility for Sponsorship:
For the purposes of sponsorship, this role may be eligible for sponsorship depending on candidate circumstances.
Admin ref: CFPS/ISG/014/25
Why work for SRUC?
Generous annual leave
Enhanced pension contributions (5% employee and 10% employer)
Cycle to work scheme
Discounted RAC Membership
Generous family leave
Flexible working patterns
Hybrid working solutions (in some areas)
Tailored investment in and individuals' learning and development
How to Apply:
Please complete an online application form by pressing “apply”.
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