Company Description
University of Oxford IT Services is located in Oxford, Oxfordshire, United Kingdom. The IT Services department provides a comprehensive range of IT support and services to the University of Oxford, ensuring the efficient operation and enhancement of its technological infrastructure. The department is integral to the university's mission of excellence in teaching, learning, and research.
Role Description
This is a full-time on-site role for a Senior Data Centre and Network Operations Technician located in the Greater Oxford Area. The technician will be responsible for monitoring and managing network operations, providing technical support, and troubleshooting network issues. You will manage, install, and maintain network infrastructure and shared data centre facilities, including switches, routers, and fibre optic cabling systems. You will act as a key point of contact for network issues, providing timely support and clear communication to users with varying levels of technical expertise.
Qualifications
* Experience with Network Operations Center (NOC)
* Skills in Network Administration and maintaining network infrastructure
* Strong Technical Support and Troubleshooting abilities
* Excellent problem-solving skills and attention to detail
* Ability to work on-site and collaborate with team members effectively
* Relevant certifications (e.g., CCNA, CompTIA Network+) and experience in a higher education environment are beneficial