Leisure Club Attendant (16 hours per week)
Delta Hotels by Marriott Preston
Reporting into: Leisure Club Team Leader, Senior Leisure Club Operations Supervisor, Leisure Club Manager
This job description sets out the current duties of the job role that may vary from time to time without changing the general character of the job role or the level of responsibility entailed.
Job Purpose
As a Leisure Club Attendant, you’ll help make sure our members enjoy the best possible Health & Fitness experience. You’ll keep our spaces clean, safe, and running smoothly, supporting the team with day-to-day operations and maintaining the hotel’s high standards.
* Carry out pool testing during your shift and hand over clearly to the next team member.
* Help with general plant room duties to keep everything operating safely.
* Keep store rooms and plant rooms tidy, following all Health & Safety and COSHH guidelines.
* Complete daily and weekly maintenance checks, reporting any issues to the Maintenance team.
* Log defects, follow up on reported jobs, and assist with small fixes when able.
* Maintain high standards of cleanliness throughout the club—including hourly checks.
* Support gym and reception teams during breaks and busy periods.
* Keep the laundry and towel area neat, stocked, and organised.
* Monitor stock levels and report when items are running low.
* Suggest improvements and more efficient ways of working.
* Clean, mop, and check changing rooms hourly.
* Provide friendly, attentive customer service at all times.
Weekly Deep-Clean & Maintenance Tasks
* Wipe down and check lockers.
* Deep clean the poolside area, poolside showers, sauna, and steam room.
* Complete maintenance checks on spin bikes and keep records up to date.
* Clean all poolside windows and water/maintain poolside plants.
* Inspect and repair cardio boxes where possible.
* Jet wash and reset mats and changing room areas.
* Deep clean showers and drainage grids.
* Check, clean, and refill air fresheners and bins.
* Complete weekly stock counts and update the Leisure Manager.
Health, Safety & Compliance
* Ensure full compliance with health and safety legislation, company policies, and pool safety protocols.
* Take responsibility for completing required risk assessments and checklists, ensuring standards are upheld in your absence.
* Respond swiftly and professionally to incidents, member concerns, or guest complaints, reporting any issues to your team leaders.
* Maintain clear and effective communication with team members, management, and other hotel departments to ensure smooth coordination.
* Contribute positively to team meetings and staff development sessions, offering input and suggestions for improvement.
Cash Handling & Admin
* Count and balance floats at the beginning and end of shifts.
* Follow all cash-handling and banking procedures (including blind banking).
* Process payments correctly following accounting policies.
* Transport and secure your bank according to safety procedures.
Working Pattern
* Work flexibly on a scheduled shift rota across Monday – Sunday, including public holidays.
* Be adaptable to cover staffing shortfalls and business priorities to ensure operational continuity.
* Perform other tasks as assigned by management.
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