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Operations manager – support services, quality & compliance

Cambridge
Motorola Solutions
Operations manager
Posted: 30 March
Offer description

Job Description

People leadership (this is the priority)

1. Set clear goals and hold people to them — fairly and consistently

2. Run regular 1:1s; address underperformance early, before it compounds

3. Build reliable routines: stand-ups, safety walks, weekly reviews where useful

Quality & EHS

4. Own and maintain the QMS; keep ISO 9001 compliance current

5. Run NCR and corrective action processes with genuine ownership and deadlines

6. Act as the responsible manager for site health and safety

7. Maintain risk assessments, SSOWs, training records and environmental monitoring

Facilities & PPM

8. Set up and run the planned preventative maintenance programme

9. Manage contractors; keep the site safe, tidy, and compliant

Logistics oversight

10. Line-manage the Logistics Manager; oversee shipping, documentation, and on-time delivery

11. Track OTIF and cost performance; resolve cross-functional issues with Supply Chain

Order administration & ERP

12. Oversee order acknowledgements, lead times, and invoicing accuracy via the Operations Coordinator

13. Maintain ERP master data integrity (BOMs, routings, parts)

FSC clearance

14. Lead the FSC programme: documentation, controls, and ongoing upkeep


Basic Requirements

Essential:

15. Strong people manager — you set expectations, have difficult conversations, and develop individuals

16. Operational breadth across at least two or three of: Quality/ISO 9001, EHS, Facilities, Logistics, Order Admin

17. Comfortable working hands-on across a wide remit without dropping threads

18. Clear communicator who can bring different teams into a shared rhythm

Desirable:

19. NEBOSH/IOSH, or willingness to work towards it

20. ISO 9001 internal auditor experience

21. ERP competency (Orderwise or Oracle useful)

22. Exposure to export compliance or security clearance programmes

23. Continuous improvement experience in a manufacturing or engineering environment

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

24. Competitive salary and bonus schemes.

25. Two weeks additional pay per year (holiday bonus).

26. 25 days holiday entitlement + bank holidays.

27. Attractive defined contribution pension scheme.

28. Employee stock purchase plan.

29. Life assurance.

30. Enhanced maternity and paternity pay.

31. Career development support and wide ranging learning opportunities.

32. Employee health and wellbeing support EAP, wellbeing guidance etc.

33. Carbon neutral initiatives/goals.

34. Corporate social responsibility initiatives including support for volunteering days.

35. Well known companies discount scheme.

#LI-BK1


Travel Requirements

None


Relocation Provided

None


Position Type

Experienced

Referral Payment Plan

No

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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