Job Details:
Salary range: £34,359 - £37,509 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 24 February 2026
About Us:
THE EXTRAORDINARY STORY OF TIFFENY’S POWERFUL VOICE
At Westminster City Council, we don’t just listen to the voices and experiences of our residents – we listen to our people too. Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she’d find a job that gave her flexibility and freedom to support her son’s needs. As a neurodivergent woman herself, she also never expected to be part of a team that not only supports her needs, but actively celebrates them – where people encourage her to be her true self. And that’s what she found here at the City of Westminster.
Working as an Engagement Officer Within the corporate property team means that she gets to meet people from all walks of life within the community supporting the development of positive change, especially being the voice for young people where it matters – in education, training, or employment. Her experiences and her amazing ability to relate to others means that within the first few months of joining our team, she’d already made a huge impact on things like accessibility in the Borough. Tiffeny feels heard and that’s because we know how important it is to listen.
The Role:
As Records Management Administrator you can make your own lasting impact. You’ll play an instrumental role in supporting and delivering compliance across the Council, and effecting individuals’ rights under records management legislation.
You’ll be joining a talented, enthusiastic and focused team that is growing, evolving, and valued as a sector leader. You can grow with us too, with opportunities for personal and professional development.
Collaborating with colleagues across the Council to ensure compliance with information and records management legislation, you’ll work in both an administrative, advisory and operational capacity to enable all departments to meet statutory deadlines. Your responsibilities will include the listing, retrieval, storage and destruction of records, maintaining high standards of customer service at all times.
As well as working closely with Information Management Colleagues to deliver the Records Management service, you’ll also be involved in triaging and administering Freedom of Information and Subject Access Requests and other data response requirements.
Please refer to the Job Description for more information.
About You:
We’re looking for you to be able to work collaboratively and at pace, and thrive in our ambitious, innovative culture. You should be able to approach challenges with a positive, proactive mindset, to help deliver impactful change and improve outcomes for our residents, businesses, visitors and staff.
Preferably you’ll already have experience of working in an administrative role, and/or in an archives or records management environment, responding to statutory information requests. A good working knowledge of corporate, professional and legal data standards is desirable, too. Your excellent interpersonal and communication skills will enable you to engage build strong relationships with external partners, as well as colleagues at all levels across the Council.
You should be able to manage your own caseload, balancing several workstreams and prioritising tasks to ensure that cases are delivered on time and to our high standards.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer:
Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.
At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties
As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.
The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.