Get AI-powered advice on this job and more exclusive features.
Chapman Tate Associates provided pay range
This range is provided by Chapman Tate Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Chapman Tate Associates
Location: Lancaster Full-Time, On-Site (5 Days/Week)
Chapman Tate Associates is proud to be working in partnership with a leading Managed Service Provider (MSP) to recruit a skilled and motivated IT Support Engineer to join their dynamic technical team based in Lancaster.
About the Role
This is a fantastic opportunity for a passionate IT professional who thrives in a fast-paced MSP environment and is ready to take ownership of both 2nd and 3rd line support tasks. You’ll be the go-to expert for resolving complex technical issues, supporting a diverse client base, and contributing to infrastructure projects.
Key Responsibilities
• Provide hands-on 2nd and 3rd line support across a wide range of technologies
• Troubleshoot and resolve escalated technical issues efficiently and professionally
• Support and maintain client infrastructure including servers, networks, and cloud platforms
• Assist with project delivery, migrations, and system upgrades
• Liaise directly with clients to ensure high levels of service and satisfaction
• Document solutions and contribute to internal knowledge base
What We’re Looking For
• Proven experience in an MSP or similar multi-client environment
• Strong knowledge of Windows Server, Active Directory, Office 365, and networking fundamentals
• Experience with virtualization (VMware/Hyper-V), firewalls, and backup solutions
• Excellent problem-solving skills and a proactive approach to technical challenges
• Strong communication and client-facing skills
• Relevant certifications (e.g., Microsoft, CompTIA, Cisco) are a plus
Why Join?
• Work with cutting-edge technologies and a forward-thinking MSP
• Clear progression path and ongoing professional development
• Collaborative and supportive team culture
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Chapman Tate Associates by 2x
Sign in to set job alerts for “Information Technology Support Engineer” roles.
Preston, England, United Kingdom 1 week ago
Lancashire, England, United Kingdom 1 week ago
Barrow-In-Furness, England, United Kingdom 1 month ago
IT Support & Technical Specialist ? Automotive Technology
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr