Overview
Carry out a variety of responsive repairs including plumbing, carpentry, plastering, and general building work.
Complete repairs raised through the priority Triage service achieving a first time fix where possible. To carry out primarily Triage repairs to emergency works orders (4 hour) and urgent works orders (24 hour) and other non-urgent repairs as required. Deliver excellent customer service while working in tenants' homes. Diagnose and prioritise repair tasks independently. Maintain tools, equipment, and vehicles to a high standard.
Responsibilities
* Carry out a variety of responsive repairs including plumbing, carpentry, plastering, and general building work.
* Complete repairs raised through the priority Triage service achieving a first time fix where possible.
* Carry out primarily Triage repairs to emergency works orders (4 hour) and urgent works orders (24 hour) and other non-urgent repairs as required.
* Deliver excellent customer service while working in tenants\' homes.
* Diagnose and prioritise repair tasks independently.
* Maintain tools, equipment, and vehicles to a high standard.
Qualifications
* NVQ or City & Guilds qualification in a relevant trade; or time experience.
* Full, clean driving licence as travel across Staffordshire and Shropshire will be part of the role.
* Proven experience in multi-trade maintenance, ideally within social housing.
* Working knowledge of current building regulations, construction industry safety regulations, relevant British standards and codes of practice.
* Experience of working on scaffolding and using ladder harnesses
* A team player with great initiative and customer care skills.
About us
We\'re one of the West Midlands\' largest housing and care providers, with over 33,000 homes and a bold vision for the future. We create places people are proud to call home.
The way we work is shaped by three simple behaviours:
* Own it - make it happen
* Improve it - move things forward.
* Live it - show understanding and compassion
We\'re building something special and need talented people to help lead the way. There\'s never been a better time to join us and make a real difference.
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