Customer Service Operator Do you have a passion for customer service?? Do you thrive working in a fast-paced environment?? Keep reading as this could be for you! Godalming - Free parking on site (MUST BE ABLE TO DRIVE! ) Hours: Monday -Friday 8am -5pm + x1 Saturday per month Benefits: 20 days+BH, pension, friendly sociable team! Overview: Join a highly successful family-owned business near Godalming! We're on the hunt for a passionate Customer Service Operator to join their friendly team. As a Customer Service Operator, you will play a crucial role in ensuring the smooth operation of our client's services. You will be the first point of contact for customers, providing support and assistance to meet their needs. Sounds interesting...what will my duties look like? Daily duties: Answer incoming calls and address customer queries with professionalism and care. Check the status of consignments and keep customers updated on their deliveries. Make outbound calls to schedule deliveries for homes and businesses. Maintain regular communication with our customer base, ensuring they feel valued. Share updates on offers and promotions to enhance customer engagement. Provide the highest level of service by assisting with inquiries related to deliveries and collections. Escalate any significant customer service issues to the Customer Service Manager as needed. Perform data entry for new jobs into the system ac...