Overview
An exciting opportunity has arisen to join the Living with Pain and ME/CFS Service department. The post-holder will support the provision of an efficient and comprehensive secretarial service to the Clinicians and other medical staff, prioritising work to ensure deadlines are met. To maintain a high standard secretarial service to meet the needs of the clinical team within the Directorate, ensuring successful organisation of workload using time management whilst remaining calm when responding to changing priorities. The role also includes an administrative role, booking appointments for the service and managing the referrals that are received by the service. The post-holder must observe and work within the Trust’s Confidentiality Policy at all times. This post is for 30 hours per week.
Responsibilities
* First point of contact for patient enquiries via phone calls and emails.
* Processing of referrals for the service to ensure they are registered and triaged in a timely manner.
* Updating staff ledgers with patient appointment slots for the upcoming year.
* Recording and typing minutes from team meetings.
* Ordering stock for the team and receipting invoices.
* Supporting the team with any queries/requests. General office duties.
About the Trust / Benefits
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
* An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
* Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
* Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Application details
For further details / informal visits contact: Name: Dawn Smith
Job title: Medical Secretary/Administrator
Email address: dawn.smith65@nhs.net
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