As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our guests whilst they are at our showroom. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.
Full Training Provided
Job Type: Part Time
Salary: Age related minimum wage
Hours:- Saturday 09:00am - 06pm, Sunday 9.30am - 6pm
Role & Responsibilities:
* Warmly greet and welcome every customer arriving on site, creating a positive first impression.
* Engage with customers in a friendly, approachable manner.
* Offer and serve refreshments, using this as an opportunity to build rapport and start conversations.
* Maintain a clean and well-stocked Customer Coffee Bar to encourage customers to relax and engage.
* Keep the Reception Desk tidy and professional, reinforcing a welcoming environment.
* Proactively interact with customers in the showroom, answering questions and showing genuine interest in their needs.
* Manage incoming telephone calls, ensuring they are directed promptly to the appropriate department.
Person specification
* A well-presented, confident individual who is comfortable communicating to a diverse customer base
* Good communicative skills (oral and written)
* Exceptional customer service skills/a positive attitude to customer care
IND006
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person