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Front of house

Burnley
Reel Cinemas
€7.55 - €12.21 an hour
Posted: 20 October
Offer description

Summary:

We are seeking a Front of House professional to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests, managing reservations, and ensuring the smooth operation of the front of house area. This position requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

* Greet guests and provide exceptional customer service
* Manage reservations and seating arrangements
* Ensure the cleanliness and organization of the front of house area
* Assist with menu and beverage recommendations
* Handle customer complaints and resolve issues in a timely manner
* Manage inventory and order supplies as needed
* Maintain a positive and professional attitude at all times

Qualifications:

* High school diploma or equivalent
* Proven experience in a front of house role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Ability to work flexible hours, including evenings and weekends
* Ability to work well in a team environment

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