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Rp216619 - care navigator

Aberdeen
NHS National Services Scotland
Care navigator
€60,000 - €80,000 a year
Posted: 24 May
Offer description

Calsayseat Medical Group, Aberdeen

Vacancy: Part Time Care Navigator (25 hours per week)

Closing date: 06 June 2025 (12 noon)


We have an exciting new opportunity for a Care Navigator to join our friendly Practice, Calsayseat Medical Group, located in the City Centre of Aberdeen. The practice currently has around 12,000 patients. This is a part-time position working in a busy reception and administration team. The working hours are as follows:


Monday – Friday - 13:00 – 18:00


We are a busy, fast paced practice so ideally the successful candidate will have experience in working in Primary Care or with the public and be a fast learner. You will have strong organisational skills with the ability to prioritise and remain focused in a challenging environment.


Team working is essential in support of your colleagues and the clinical team. You must be confident in communicating with both the public and staff and can work pro-actively, on your own initiative.


The successful candidate must possess strong IT skills as this is an essential part of the role. Good interpersonal skills, clear communication and the ability to build good working relationships with both the practice staff and the public is key. Confidentiality, reliability and attention to detail are also required to succeed in this role.


Duties to include: (this list is not exhaustive)

· Reception duties including welcoming patients to the surgery

· Answering incoming telephone calls

· Accepting requests for and printing prescriptions

· Arranging appointments for patients

· Processing test results

· Dealing with Engage Consult

· Registering new patients and updating patient records

· Scanning documents into patients’ electronic records

· General admin duties including answering queries via telephone/email, filing, processing

Mail etc


Training will be provided.


Salary will be FTE £23,630.54 + £500 uplift per annum, pro rata to £15,966.58 + £337.84 uplift per annum for 25 hour working week.


Application: please forward your CV (to include 2 referees) to express your interest in the role, to gram.calsayseatvacancy@nhs.scot - Closing date 06 June 2025

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.

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Rp216619 - care navigator
Aberdeen
NHS Grampian
Care navigator
€60,000 - €80,000 a year
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